Dear Westhaven Residents,

For the past 10 years, I have been honored to have the opportunity to provide your community pool with tasty and unique food options each summer.

This year, we find ourselves in an unprecedented situation together. As we all continue to adapt to overcome these new challenges, I just wanted to touch base, and inform you all of what we're planning to keep everyone safe and fed.

Ordering

First, we will be implementing the option of online ordering. You can visit our shop page (at the top of the page on desktop or in the drop down menu on mobile) and order there at your convenience.

Please note this is a new system for us, and our goal is to reduce wait times and allow for social distancing as much as possible.

Due to state mandated distancing, there will only be room for 3 people in line at a time.

In an effort to minimize contact with surfaces and allow for proper distancing, we will have someone stationed outside of the normal ordering window to take your order.

We will be accepting cash and cards as usual, but for the sake of sanitation, we recommend using a card if at all possible. We accept all Visa and Mastercards, including pre-paid gift cards.

Health and Safety

For the past 4 years, we have scored a 100 on each of our health evaluations, and we are dedicated to maintaining that same diligent level of cleanliness. Each employee will have a mask and gloves for their full shift and we will have infrared thermometers to make sure our employees are working within health and safety guidelines. We also have plenty of sanitizer and disinfectants to keep surfaces wiped down at all times.

The peanut butter, as usual, will be kept on a different counter from the normal make line, with its own designated tools, containers, prep top, and cleaning utensils. However, there is always a slight chance of cross contamination and it is ultimately up to you to inform us of any food allergies when placing your order. This will allow us to ensure that we take all necessary precautions to keep you and your loved ones safe.

 

CHANGES

As a result of this worldwide pandemic, management will be restricting the number of residents allowed in the pool area at one time. Until these restrictions are lifted, we will be serving a reduced menu.

With the reduced amount of time you will be allowed at the pool, we would like to provide the best experience we can without cutting into your swim time. We are going to use this opportunity to present new and unique options for food that will be quick and delicious.

Main dishes and sides will be rotated with the possibility of bulk ordering coming down the line.

 

Please know how much we value this community and the unique position we are in to be a part of your lives each summer. We want to help cultivate lifelong memories at the pool, and the best way we can do that is with your feedback. Please keep an eye out for polls on our social media pages. We would love to know what you think about the changes we have made, what you'd like to see in the the future, and what just isn't working in your opinion. Any input, positive or negative, would be greatly appreciated as we look forward to this once in a lifetime summer.

Stay safe everyone and I hope to see you all soon,

Caitlin Capaldi-Casper